Cancellation Policy

MEDIATION CANCELLATION POLICY
Mediations cancelled within 10 days of the mediation will be charged a cancellation fee of $750. However, mediations cancelled, rescheduled or settled within 24 hours of the mediation will be charged 4 hrs. of the Neutral’s total hourly rate for all parties. Cancellation fees shall be responsibility of the cancelling party unless otherwise agreed to by the parties.

If the matter is cancelled or rescheduled at or before 10 days prior to the mediation, no cancellation fees will apply. Our case coordinators will be happy to assist you in rescheduling your matter for another date that is suitable for all parties. Cases that are booked within the 10 day cancellation window will be considered confirmed and will be subject to the cancellation policy detailed above.

ARBITRATION FEE PAYMENT POLICY
Parties must pay an Arbitration Commencement and Administrative Fee $1500.00 per party, per arbitrator at the commencement of an arbitration. This fee is refundable minus $500.00 per party until the initial case management order has been issued. All arbitration-related invoices are due upon receipt.

ARBITRATION CANCELLATION POLICY
If a single-day Arbitration Hearing scheduled on the merits of the case cancels or reschedules within 15 business days of the hearing, the cancelling party(ies) will be charged 4 hours of each Arbitrator’s hourly rate per party scheduled to participate in the arbitration. However, if the single-day Arbitration Hearing cancels or reschedules within 2 business days of the hearing, the canceling party(ies) will be charged 8 hours of each Arbitrator’s hourly rate per party scheduled to participate in the arbitration.

If a multi-day Arbitration Hearing scheduled on the merits of the case cancels or reschedules within 21 business days of the hearing, the cancelling party(ies) will be charged 4 hours of each Arbitrator’s hourly rate per party scheduled to participate in the arbitration. However, if the multi-day Arbitration Hearing cancels or reschedules within 7 business days of the hearing, the cancelling party(ies) will be charged 4 hours of each Arbitrator’s hourly rate per party scheduled to participate in the arbitration for each scheduled date unless otherwise agreed with the Neutral.

Under either scenario, $500 of the administrative fee will be retained by Ardis. Ardis further reserves the right to apply the remaining $1000 of the administrative fee to offset fees due upon
cancellation.

ISSUANCE OF THE FINAL ARBITRATION ORDER/AWARD
Arbitration Awards/Orders will not be issued to either party until Ardis has received full payment for all fees and expenses associated with the arbitration.

IMPORTANT NOTES REGARDING CANCELLATION OF ANY ARDIS SERVICE
All requests for cancellation must be received in writing, preferably via email to calendar@ardisdr.com. The request should include the style of the case, the scheduled mediation date and the reason for the requested cancellation. Please copy all participants in the matter on your cancellation request.

Note, the term “Parties” or “Participants” throughout this policy, refers to BILLABLE PARTIES to our Mediation/Arbitration agreements; regardless of the number of parties named in the related
lawsuit.

Our cancellation policy is intended to allow our clients to confirm desired hearing dates with the neutral of their choice while also respecting the neutral’s schedule and fairly compensating our neutrals who reserve time to dedicate to your case on the date(s) scheduled. Ardis and our neutrals wish to remain flexible and assist our clients in rescheduling matters and adjusting our cancellation policy, as appropriate, when unexpected and unavoidable circumstances arise.