Conflicts and disputes can arise outside of litigation in the context of ongoing relationships – between businesses, in the workplace, among families. In these situations, conflict resolution isn’t about resolving disputes where the parties walk away and never see each other again–it’s about finding a way to preserve the relationship and provide a roadmap for parties to effectively resolve present and future conflicts in a healthy and productive manner.
We often find that some of the most difficult conflicts are borne out of misunderstanding. When an independent neutral comes in to help establish a common language for the parties to explore their interests and needs, they can find a way to move forward together in a positive manner. Whether your business conflict is internal among working teams, involves a relationship such as a vendor or customer, arises out of an ongoing contractual relationship, or involves a dispute between business partners –a trained neutral can assist in identifying key issues, exploring options to address the parties’ needs and interests, engaging in creative problem solving through assessment of available alternatives, and developing a process for implementing agreed solutions.
Other matters where Neutral Facilitation can be effective to avoid litigation include: family disputes concerning probate and estate distributions; disagreements within small or family-owned businesses concerning key events, such as sale or dissolution of a business or succession planning; and conflicts between joint venture partners, contractors/subcontractors, or parties in other business ventures.
Many of our neutrals are experienced in advising and counseling businesses and individuals in solving disputes in cost-effective ways that allow them to continue working together productively, get back to their business, and get back to their lives.
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